1. Introduction

Quantum APAC Pte Ltd, referred to in this Privacy Policy as “Quantum APAC”, “we”, “our” or “us”, respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, store, transfer and protect personal data when you access or use our websites, mobile applications, digital publications, subscription services, events and other related services. These are collectively referred to as the “Services”.

This Privacy Policy applies to Services operated by Quantum APAC, including the Quantum APAC website and the Future Atlas mobile application, unless a separate privacy policy applies to a particular service.

We handle personal data in accordance with the Singapore Personal Data Protection Act 2012 and other applicable Singapore laws.

By accessing or using our Services, submitting information to us or creating an account, you acknowledge that you have read this Privacy Policy.

2. Personal Data We Collect

The personal data we collect depends on how you interact with our Services and which features you use.

2.1 Information You Provide

We may collect:

• your name;
• email address;
• telephone number;
• company or organisation name;
• job title or professional role;
• country or region;
• account registration and login information;
• subscription and membership information;
• event registration and attendance information;
• communication and notification preferences;
• information submitted through forms, surveys or enquiries;
• communications exchanged with us;
• content, comments, images or documents you choose to submit; and
• other information you voluntarily provide.

You should provide accurate and current information. You should only provide personal data relating to another person when you have the authority or consent required to do so.

2.2 Account and Profile Information

When you create an account, we may collect information required to verify your account, provide access to content, maintain your preferences, manage your subscription and protect account security.

Passwords and authentication credentials are handled through security controls designed for account protection. We do not display your password to our staff or other users.

2.3 Subscription and Transaction Information

When you purchase a subscription, publication, event place or another paid service, we may collect:

• the product or service purchased;
• subscription status and duration;
• transaction date and amount;
• billing name and contact information;
• payment status;
• order or transaction reference; and
• information required for accounting, tax and customer support.

Payments may be processed by Apple, Google, Stripe, WooCommerce payment services or another authorised payment provider. Quantum APAC does not store complete payment card numbers or card security codes where payments are handled by these providers.

2.4 Event Information

When you register for an event, seminar, conference, webinar or networking session, we may collect information required to:

• review and process your registration;
• confirm attendance;
• issue event information and updates;
• manage venue access and attendee administration;
• prepare attendee materials;
• meet safety, security or venue requirements; and
• conduct relevant post-event communication.

2.5 Technical and Usage Information

When you access our Services, we or our service providers may automatically collect:

• IP address;
• browser type and version;
• device type and model;
• operating system;
• application version;
• device or application identifiers;
• language and time zone settings;
• pages, articles and features accessed;
• dates and times of access;
• session duration;
• referring website or source;
• general usage activity;
• error logs and crash reports;
• security events; and
• application and device performance information.

We use this information to operate, secure, measure and improve our Services.

2.6 Information from Third Parties

We may receive information from third parties where you use their services to interact with us. These may include app stores, payment providers, account authentication providers, event partners, analytics providers and service providers supporting our operations.

The information received depends on your settings, the service involved and the permissions you have granted.

3. How We Collect Personal Data

We may collect personal data when you:

• visit or use our website or mobile application;
• create or update an account;
• purchase or renew a subscription;
• register for an event;
• subscribe to newsletters or updates;
• submit a form, enquiry, comment or request;
• contact us by email, telephone or another channel;
• respond to a survey;
• use interactive or personalised features;
• submit content through our Services; or
• interact with our communications.

We may also collect information automatically through cookies, software development tools, server logs and similar technologies.

4. Purposes for Using Personal Data

We may collect, use and disclose personal data to:

• provide, operate and maintain our Services;
• create, authenticate and manage user accounts;
• provide access to publications and subscriber content;
• process purchases, subscriptions and renewals;
• administer event registrations and attendance;
• respond to enquiries and provide customer support;
• send service, account, payment or security notices;
• maintain saved content, preferences and reading history where offered;
• personalise content and service settings;
• measure usage and improve service performance;
• identify and resolve technical problems;
• protect accounts, systems and users;
• prevent fraud, misuse, unauthorised access and unlawful activity;
• maintain business and transaction records;
• manage business relationships;
• enforce our terms, policies and legal rights;
• respond to lawful requests from public authorities;
• comply with accounting, tax, regulatory and legal duties; and
• support a business transfer, restructuring or corporate transaction.

We will not use personal data for a materially different purpose without providing appropriate notice or obtaining consent where required by law.

5. Consent and Withdrawal of Consent

We may collect, use or disclose personal data with your consent, where consent is deemed under applicable law, or where collection, use or disclosure is otherwise permitted or required by law.

You may withdraw consent for a particular use or disclosure by contacting our Data Protection Contact. Withdrawal will not affect actions already taken on the basis of valid consent.

After receiving a withdrawal request, we will explain any likely consequences and process the request within a reasonable period. Certain Services may become unavailable where the relevant personal data remains necessary to provide them.

6. Marketing Communications

Where permitted and where the required consent has been obtained, we may send:

• newsletters;
• publication announcements;
• industry updates;
• event invitations;
• subscription offers; and
• information about relevant Quantum APAC services.

You may unsubscribe by using the link included in a marketing email or by contacting us. We may continue sending service communications required for your account, subscription, transaction or event registration.

7. Cookies and Similar Technologies

Our website and related Services may use cookies, pixels, local storage, server logs and similar technologies.

These technologies may help us:

• provide core website functions;
• maintain sessions and account access;
• remember preferences;
• protect our Services;
• understand how visitors use our Services;
• measure content and service performance; and
• improve website and application operation.

Some cookies are required for the Services to function. Other cookies may support analytics or optional features.

You may control cookies through your browser settings and any cookie controls made available on our website. Blocking certain cookies may affect website functions, account access or saved preferences.

8. Mobile Application Data and Permissions

The mobile application may request access to device features only where needed for a feature you choose to use.

Depending on the functions offered, permissions may include:

• Notifications: to deliver publication, subscription, event, account and service updates.
• Camera: to capture an image when you choose to upload one.
• Photo Library: to select an image or file for upload.
• Device Storage: to save downloaded content or support offline functions where available.

We will request permission through your device before accessing a protected device feature. You may change permissions through your device settings.

We do not collect precise location data unless a feature requires it, you receive clear notice and you grant the relevant device permission.

9. Push Notifications

With your permission, we may send push notifications concerning publications, events, subscriptions, account activity and service information.

You may disable push notifications at any time through your device settings. Disabling marketing notifications does not prevent essential account or service messages from appearing within the application.

10. Saved Content and Personalisation

Where these features are available, we may store information about saved articles, favourites, downloads, reading activity, preferences and other interactions linked to your account.

We use this information to provide requested functions, maintain your settings across supported devices and improve the relevance of content shown through the Services.

11. Artificial Intelligence Features

Where our Services include artificial intelligence powered functions, information you submit may be processed to produce the result you request, maintain security, detect misuse and improve service reliability.

Do not submit passwords, payment card details, confidential business information, personal data relating to another person or information that you do not have the right to disclose.

Where an external technology provider processes submitted information, that provider may act as our service provider or operate under its own terms and privacy policy. We will provide further notice where required.

12. User Submitted Content

Where users may submit comments, images, documents, project information or other content, the submitted material may be visible to other users if the relevant feature is public or shared.

You remain responsible for the content you submit and for ensuring that you have the rights, permissions and consents needed to submit it.

We may review, restrict or remove content where reasonably necessary to operate the Services, protect users, address a complaint, enforce our terms or comply with law.

13. Disclosure of Personal Data

We do not sell or rent personal data.

We may disclose personal data to the following parties where reasonably required:

• website and application hosting providers;
• cloud storage and database providers;
• payment and subscription providers;
• email, messaging and notification providers;
• analytics and diagnostic service providers;
• account authentication and security providers;
• event venues and operational suppliers;
• professional advisers, including accountants and legal advisers;
• insurers, auditors and compliance providers;
• public authorities where disclosure is required or permitted by law;
• parties involved in legal proceedings or the protection of legal rights; and
• parties involved in a merger, acquisition, restructuring, financing or transfer of business assets.

Service providers acting on our behalf may process personal data only for authorised purposes and subject to appropriate contractual, organisational and security requirements.

14. Overseas Transfers

Some service providers, cloud systems or technical facilities used to support our Services may be located outside Singapore.

Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to the protection required under the Singapore Personal Data Protection Act 2012, except where an exemption applies.

15. Protection of Personal Data

We apply reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, alteration, loss, disposal and similar risks.

Measures may include:

• access controls;
• account authentication;
• secure hosting and encrypted connections;
• software and security updates;
• restricted staff and service provider access;
• backup and recovery measures;
• monitoring for suspicious activity; and
• internal procedures for handling personal data.

Internet transmission and electronic storage carry inherent security risks. You should protect your login credentials, use a secure password and notify us promptly if you suspect unauthorised account access.

16. Data Retention

We retain personal data only for as long as it is reasonably required for the purpose for which it was collected or for a related legal or business purpose.

Retention periods may reflect:

• the duration of your account or subscription;
• the need to provide a requested service;
• customer support requirements;
• accounting, tax and record-keeping duties;
• fraud prevention and security needs;
• contractual obligations;
• dispute and claim periods; and
• other legal or regulatory requirements.

When personal data is not required for a legal or business purpose, we will cease retaining it or remove the means through which it can be associated with an identifiable individual.

17. Access and Correction Requests

Subject to the Singapore Personal Data Protection Act 2012, you may request:

• access to personal data held by us;
• information about how we have used or disclosed that data within the period covered by applicable law; or
• correction of inaccurate or incomplete personal data.

Requests must be submitted to our Data Protection Contact. We may ask for information needed to verify your identity and understand the scope of your request.

We may charge a reasonable fee for an access request where permitted by law. We will inform you of the estimated fee before processing the request.

Legal exceptions may apply to certain access or correction requests.

18. Account Deletion

Where our mobile application allows account creation, users may initiate account deletion through the account settings or another clearly identified function within the application.

You may also contact us for support concerning account deletion.

Account deletion removes the account and associated personal data that we are not required or permitted to retain. Information may remain in limited records where required for accounting, tax, fraud prevention, security, dispute resolution, legal compliance or the protection of legal rights.

Deleting the application from a device does not automatically delete the associated account.

Subscriptions purchased through an app store may need to be cancelled separately through the relevant Apple App Store or Google Play account settings.

19. Data Breaches

We maintain procedures to assess and respond to suspected personal data breaches.

Where a breach is notifiable under applicable Singapore law, we will notify the Personal Data Protection Commission and affected individuals within the time required by law.

We may also take steps to contain the incident, assess its impact, reduce harm and prevent recurrence.

20. Third-Party Websites and Services

Our Services may contain links to third-party websites, applications, payment systems, app stores or other services.

Third parties operate under their own terms and privacy policies. Quantum APAC does not control their independent privacy or security practices.

You should review the relevant third-party policies before providing personal data or using their services.

21. Children's Personal Data

Our Services are designed for business and professional users and are not directed at children.

We do not knowingly collect personal data from children without the consent or authority required by law. If you believe that a child has provided personal data through our Services, please contact us so that we can review and address the matter.

22. Automated Processing

We do not use personal data to make decisions that produce legal or similarly significant effects based solely on automated processing.

Where automated tools support content selection, recommendations, security or service operation, they remain subject to our applicable policies and controls.

23. Business Transfers

If Quantum APAC enters into a merger, acquisition, restructuring, financing, transfer of assets or similar transaction, personal data may be disclosed or transferred as part of that transaction.

Any receiving party will remain subject to applicable data protection requirements concerning the personal data transferred.

24. Changes to This Privacy Policy

We may revise this Privacy Policy to reflect changes in our Services, operating practices, technology or legal requirements.

The revised policy will be published on this page with an updated “Last Updated” date. We may provide an additional notice where a change materially affects how personal data is handled.

You should review this Privacy Policy periodically.

25. Data Protection Contact

You may contact us to ask a privacy question, exercise an applicable right, withdraw consent, report a concern or request support concerning your personal data.